Question 1

Can I apply for Zimbabwean documents online?

Accepted Answer

Yes. Zimbabweans anywhere in the world can apply online today for passports, national IDs, birth, death and marriage certificates, driver's licences and vehicle registration. Any source saying online application is not possible is out of date.

Question 2

Can I apply for a Zimbabwean passport online from the UK?

Accepted Answer

Yes. Apply online from anywhere in the UK, upload one document, capture fingerprints on your phone and have the passport couriered to your UK address.

Question 3

Do I need to visit the embassy?

Accepted Answer

No. Documents can be couriered to your address, collected at the embassy, or picked up by a relative on your behalf.

Question 4

How do I send my supporting documents?

Accepted Answer

After submitting an application you'll get a reference number. Send your documents via Live Chat quoting that reference.

Question 5

How long does processing take?

Accepted Answer

Each service has a typical turnaround listed on its detail page. Allow extra time for international courier delivery.

Question 6

How do I pay?

Accepted Answer

Payment instructions are shared after application via Live Chat. Online payments are coming soon.

Question 7

Is my data safe?

Accepted Answer

Yes. Only you and our admin team can see your applications, and your data is protected with row-level security.

Question 8

Can someone collect on my behalf?

Accepted Answer

Yes — select 'Relative collection' as your delivery method and provide their details.

Frequently asked questions