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Registry services online

Your registry services, made simpler.

Start an application, see the fee and expected turnaround for your service, and follow its progress online.

MakombePassports, IDs, certificatesCVR ServiceLicences, plates, vehicles
Secure submission Email updates at key stages Live help available
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Passport services

Choose a service level

Progress tracking

See every application stage

Services at a glance

Registry services

Select a service to view its requirements and fees.

View all services & prices

New ePassport

Apply for your first Zimbabwean ePassport.

From US$170.00

South African Ban Removal (Appeal)

Appeal a South African entry ban after being declared undesirable — overstay, deportation or document findings.

From R1 500

ePassport Renewal

Renew an expired or expiring Zimbabwean passport.

From US$170.00

Lost / Damaged Passport Replacement

Replace a lost, stolen or damaged passport.

From US$170.00

New National ID

Apply for a Zimbabwean national ID card.

From US$50.00

National ID Replacement

Replace a lost or damaged national ID.

From US$50.00

Birth Certificate

Full (long-form) birth certificate.

From US$30.00

Death Certificate

Register a death or obtain a copy of a death certificate.

From US$50.00

Already applied?

Sign in to see your application stage, updates, and document requests.

Track application

How to apply — 5 easy steps

No embassy visit. Everything is done on your phone.

Full guide →
  1. 1

    Sign in

    Create a free account with your email or Google.

  2. 2

    Choose department

    Tap Start an application and pick what you need.

  3. 3

    Fill the form

    Enter your details. Stuck? Tap Live Chat any time.

  4. 4

    Upload one document

    Birth certificate, ID, passport or licence photo.

  5. 5

    Track & receive

    Follow each step and get it delivered or collected.

Most used forms — go straight in

New PassportApply for a new e-passportStart nowPassport RenewalRenew your expiring passportStart nowBirth CertificateGet a copy of your birth recordStart nowDriver's LicenceApply for your plastic licenceStart now
Need something else? See all departments
Protect your property

Title deed support for Zimbabwean property owners

Apply for a validated, securitised title deed through the dedicated title-deeds branch. The published service price is US$200 per property.

Apply for a title deed Read the title deed guide
Property demolition in Harare showing why secure title documentation matters
Now on mobile

Scan your fingerprint straight from your phone

Our secure biometric capture runs right in your mobile browser. No embassy queue, no appointment, no extra hardware — place your finger on the screen and we do the rest in under a minute.

  • Works on any modern phone
  • Encrypted & device-verified
  • Completes in under 60 seconds
Start biometric scan How it works
South Africa appeals

Declared undesirable in South Africa?

Start an appeal for an overstay, deportation or document-related ban. Choose Standard, Urgent or Express handling on the form.

Start a ban removal appeal
Standard30 daysR1 500
Urgent7 daysR1 800
ExpressSame dayR3 400

Live activity from the diaspora

Updated in real-time
    Reviews

    What applicants say

    4.2· 26 verified reviews
    “My ePassport application was handled start to finish without me flying home. Updates came through at every stage.”
    Tendai M.
    London, UK
    “Process was fine but I had to re-upload my ID because the first photo was blurry. Support did help.”
    Tafadzwa Z.
    Cape Town, SA
    “Uploaded my birth certificate on the dashboard and the status changed to Review the same day. Very smooth.”
    Rutendo C.
    Johannesburg, SA
    “Slow at the start and I had to chase for an update. It was eventually resolved, but I expected faster.”
    Panashe T.
    Birmingham, UK
    “The live chat team answered within minutes. Got my National ID collected by my sister in Harare.”
    Farai N.
    Perth, Australia
    “Reasonable service, but the live chat was busy twice when I needed it during European hours.”
    Lovemore F.
    Berlin, Germany
    “Good service overall. Took a little longer than the quoted turnaround, but communication was honest.”
    Chipo D.
    Toronto, Canada
    “My first application was rejected for a document issue nobody explained clearly up front. Frustrating experience.”
    Michael T.
    Atlanta, USA
    “Vehicle registration change of ownership done from abroad — I did not believe it was possible.”
    Simba K.
    Dallas, USA
    “It works, but I'd like SMS updates as well as email. Email can get buried.”
    Mukudzei J.
    Cape Town, SA
    “The fingerprint capture on my phone worked first try. Simple and quick.”
    Nyasha B.
    Manchester, UK
    “Payment stage took three days to confirm on my account. Sorted in the end but stressful.”
    Wellington T.
    Durban, SA
    “Courier delivered my documents to my door in Dubai. Worth every cent.”
    Kudzai M.
    Dubai, UAE
    “Marriage certificate sorted in under three weeks. The tracking page kept me calm.”
    Anesu R.
    Gaborone, Botswana
    “Plastic driver's licence renewed without a single trip to CVR. Excellent.”
    Munashe H.
    Auckland, NZ
    “Clear pricing and no hidden costs. Would use again for my son's documents.”
    Ropafadzo S.
    Windhoek, Namibia
    “Death certificate for my late father processed with real care and respect. Thank you.”
    Blessing M.
    Dublin, Ireland
    “Everything worked, though the customs stage added about a week I hadn't planned for.”
    Tinashe G.
    Leeds, UK
    “Status moved from Paid to Production to Dispatched and I could see each step. Very professional.”
    Vimbai N.
    Pretoria, SA
    “Citizenship confirmation letter arrived exactly when they said it would.”
    Charmaine H.
    Melbourne, Australia
    “I applied at midnight from my kitchen table. Would have cost me a flight otherwise.”
    Precious M.
    Bristol, UK
    “Number plates and vehicle registration handled together. One point of contact throughout.”
    Priscilla N.
    Calgary, Canada
    “Solid. The dashboard timeline is genuinely useful — I stopped worrying after the first update.”
    Takudzwa S.
    Glasgow, UK
    “Non-marriage certificate for my visa application, done in two weeks flat.”
    Sarah C.
    Auckland, NZ
    “Team explained every requirement before I paid a cent. No surprises at all.”
    Grace M.
    Boston, USA
    “Good outcome. Uploading on mobile was slightly fiddly but it went through.”
    Shamiso Q.
    Gaborone, Botswana

    Applying from outside Zimbabwe?

    Read the guide written for the country where you live, including local questions and delivery information.